Organization, people & permissions
Your church’s details, the People directory, importing your congregation, and deciding who can do what.
Organization profile and basic information
Your church’s name, contact details and identity — and where each of them shows up.
The People directory
Where everyone your church knows lives — and how staff, members and community differ.
Add people by hand
The People actions menu, and the difference between adding staff, adding members, and importing.
Import people from a CSV
Bringing an existing list in, reading the result, and fixing the rows that failed.
Send sign-in links so members can use the app
One action that emails the app invitation to everyone in your directory who has never had one.
Built-in roles: who can do what
The nine roles that ship with SynaiConnect, and how to choose between them.
Talk to a person
If an answer here did not solve it, email or call us and say what you were trying to do. Include your church name — it is the fastest way for us to look at the right account.